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Sylogist Gov VSS (Victim Services Suite)

SylogistGov developed the VSS (Victim Services Suite) to help correction agencies manage contacts and alerts when offenders are transferred or released. State departments of correction and county jails must deploy a system for notifying victims, constituents, law enforcement officials and other stakeholders when an offender’s custody status changes.

VSS (Victim Services Suite) is built on the proven Microsoft Dynamics 365, Power Apps and SharePoint platforms which provide flexibility, scalability, integration capabilities, and powerful workflow features.

Tuesday, July 30th, 12:15-1:00 PM 
Lincoln room (Concourse leve)l of the Washington Hilton

 Navigating multiple systems burdens both advocates and victims, leading to inefficiency and repeated trauma. Sylogist’s Microsoft-based solution offers a single, user-friendly platform for all tasks, from victim notification to case notes to compensation applications. This session explores how a unified system can enhance service delivery, reduce administrative overhead, and provide a compassionate experience for all involved. Additionally, discover how incorporating AI can further revolutionize victim services, providing advanced support and innovative solutions. Learn how this approach can transform the victim services landscape.

NOVA: Spotlight Presentation
 

Unified Victim Services: Streamlining Support and Efficiency

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Features

Real Time Data

Direct data exchange results in rapid notifications, reduced failure points, better status tracking and standardized data format from all sources. 

Personalized Notifications

Self service personalization of notifications based on event categories and preferred contact methods, allowing victims to decide notification type and event. 

Single Offender Record

Complex matching logic enables multi-source updates, ensuring that one victim registration provides notifications through the full justice lifecycle. 

Administrator Self Service

Manage your list of events and corresponding messages as well as other system functions through a set of easy-to-use tools. 

Full Traceability

360 degree view of all system activity from the receipt of data to the resulting notification, including data changes, notification text and delivery method. 

Updates Included

Built using Microsoft Dynamics 365, regular updates for new or improved capabilities and integrations are included in subscription cost. 

Our Customers

Texas Dept of Criminal Justice implements SAVIN Victim Services

The Texas Department of Criminal Justice - Victim Services Division launched a new Integrated Victim Services System (IVSS) that provides 24 hour access to offender information for crime victims, victim advocates, and criminal justice professionals.  The system uses SylogistGov's SAVIN Victim Notification solution, which is built on Microsoft Dynamics 365.  

Victim Notification with SAVIN: South Dakota Goes Statewide

​In July 2016, South Dakota rolled out a fully statewide SAVIN notification system using the solution from SylogistGov.  

 

The SAVIN solution provides victims with timely and accurate notifications of changes to offender custody and case status. Built on Microsoft Dynamics 365 (CRM), it leverages the best of breed technology which is regularly upgraded by Microsoft. It provides a wide range of tools for administrators including ad hoc reporting and query development, workflow management, internal alerting, integration with Microsoft Office, role-based security, and many other standard features. 

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Indiana Department of Correction Victim Notification

​The Indiana Department of Correction called for a modern alert system to display accurate, more personalized alerts that would keep registrants informed of the Department's decisions.

SylogistGov, implemented the SAVIN solution based on Microsoft Dynamics 365 (CRM) in conjunction with an integrated website for alert registration.  Indiana SAVIN uses cloud-based call center services, email notification, text message, text to speech and robo-calling.

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